Terms and Conditions
Legal Compliance and Regulations
By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. GreenHaven operates in accordance with international compliance requirements to ensure a safe and secure user experience.
Service Terms
Our services include:
- Food preparation and delivery
- Online ordering system
- Delivery tracking
- Customer support
User Responsibilities
Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.
Product Information
While we strive to provide accurate product information:
- Menu images are for illustration purposes
- Portion sizes are standardized
- Actual presentation may vary slightly
- Menu items are subject to availability
Delivery Policy
Our delivery terms include:
- Free delivery within service areas
- Estimated delivery times provided
- Temperature-controlled delivery
- Contact-free delivery available
Returns and Refunds
Our refund policy includes:
- Full refund for incorrect orders
- Photo evidence required for quality issues
- Refunds processed within 5-7 business days
- Redelivery options available
Dispute Resolution and Governing Law
In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws of India. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.
Contact Information
For questions or concerns related to our policies, please contact us at contact@greenhaven.com